It is required by law for Suasth Healthcare Foundation, like any other hospital, to maintain the privacy of your medical information, generated by the hospital, to provide you with this written notification of Privacy Rights and Practices and to abide by the terms of the notification currently in practice. The privacy policy herein mentioned shall be applicable to all collated information displayed on our website. It is assured by us to take the terms of the policy seriously and to keep the privacy and confidentiality of the information provided to us.

Suasth Healthcare shall not intentionally or unless required under laws share the contents of any individual externally with any authorities or with any third party.

However, we do not guarantee or cannot assure that any electronic communication received from your end or its contents or attached records if any may not be accessible to any third party.


It may be known to all concerned that Suasth Healthcare may reach out to you through various available means of communication including but not limited to cell phone or landline calls or messages, online messengers (including Facebook, WhatsApp etc) and emails to update appointments, doctor instructions / requests, medical history, new developments at the hospital etc. Should you not wish to receive such communications, you may want to communicate the same to the hospital on call, unsubscribe from mail correspondences or send a request to We assure you to act upon your request within 1 week time.


By choosing to use the Website and thereafter, by providing us your personal information or availing services of Suasth Healthcare or by making use of the facilities provided by the Website, it is agreed by you that you have, freely consented to the collection, storage, processing, disclosure and transfer of your Personal Information in accordance with the provisions of this Privacy Policy and any amendments thereof.

You acknowledge that you have provided your Personal Information out of your free will and after understanding how it will be used. You also consent that the collection, storage, processing, disclosure and transfer of any Personal Information shall not cause any wrongful loss to you, if it is done in accordance with the provisions of this Privacy Policy. However, we shall not be liable for any loss that may happen to you owing to the provision of wrongful Personal Information by you.


The hospital will collect and store anonymous data of all visitors to the hospital Website & any other application to monitor traffic and fix bugs on the server. This will include information like web requests & the contents sent in response, the IP address of such requests, the type & language of the browser and a timestamp for the request

You may be asked to log in and provide some basic personal information in order for the hospital to be able to save your profile and for you to use the applications or the website. In order to enable these or any other login based features, the hospital uses cookies to store information from each session for your convenience. Therefore, basic personal information is required to be shared by you, including your name, email, phone number etc which the hospital will save on its servers.

The hospital also uses third party tools on its website to provide the user with a seamless experience across different browsers, mobile phones and other mediums whose privacy policies are & will be independent of the hospital’s website or application.


We assure you the collected information will only be used by the hospital to provide you services available at the hospital or to communicate with you about the available services or the on the Website.

We take the privacy and confidentiality of any information you may choose to upload to the Suasth Healthcare website, seriously.

We employ best available techniques to protect your uploaded data against unauthorized access.

While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of your Personal Information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to your Personal Information.


We reserve the right to amend the policy and apply the new terms effective for all information we maintain over time without any notice. The revised policy will be posted at the hospital and will be available while obtaining treatment from our hospital directly. Your use of our website shall comprise of accepting such changes.


The security and privacy policy is not extended to any other websites except for this one. We do not provide any warranty to the personal information disclosed by you to other websites, even if such websites are linked to us or are using links of the hospital website.


The information provided on the hospital website and the terms and conditions therein are governed by and are to be interpreted in accordance with Indian laws. Any dispute arising out of the use of the hospital website whether in contract or tort or otherwise, shall be subject to the jurisdiction of the courts in Mumbai for its resolution.


We may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website. In the course of serving advertisements or optimizing services to its Users, we may allow authorized third parties to place or recognize a unique cookie on the User’s browser/device. We do not store personally identifiable information in the cookies. Further, we do not exercise control over the sites displayed as search results or links from within its services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which we are not responsible or liable. We encourage you to read the privacy policies of all external sites.


During your interactions with us, it may happen that we provide/include reference to third parties, and/or links and hyperlinks of third party websites. It may also happen that you include links and hyperlinks of third party websites. The reference of such third parties or listing of such third party external sites (by you or by us) does not imply endorsement of such party or site by us. Such third parties and third party sites are governed by their own terms and conditions. We do not make any representations regarding the availability and performance of any of the third parties or third party sites. We are not responsible for the content, terms of use, privacy policies and practices of such third party websites.


There is no standard for how online service should respond to “Do Not Track” signals or other mechanisms that may allow you to opt out of the collection of information across networks of websites and online services. Therefore, we do not honour “Do Not Track” signals. As standards develop, we will revisit this issue and update this notice if our practices change.


You are not allowed to use the services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country.


We shall store your Personal Information at least for a period of three years from the last date of use of the Services or Website or for such period as may be required by law.